Blog

Our property managers handle the day-to-day operations of a property, including collecting rent, managing tenants, and maintaining the property. Essentially our team ensures the building run smoothly.

Typically your property manager will respond within 24 hours, however we do have a dedicated emergency phone line that is managed 24/7.

Here are a few specific examples when it’s helpful to contact your Property Manager:

• Maintenance requests: Leaky faucets, broken appliances, malfunctioning heating/cooling systems, electrical problems, plumbing issues, etc.
• Urgent repairs: Flooding, fire hazards, major structural damage, power outages.
• Tenant concerns: Noise complaints, disruptive behavior from other tenants, property damage caused by other residents.
• Lease questions: Clarifying lease terms, understanding move-in/move-out procedures, asking about pet policies.
• Rent payment issues: Late rent payments, questions about rent increases.
• Security concerns: Suspicious activity, broken security systems, access control problems.
• Building issues: Problems with common areas like elevators, laundry facilities, parking lots.
• Change of contact info: Updating your phone number or address.