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If you ever become trapped in an elevator, it’s important to stay calm and follow some basic guidelines to ensure your safety and prompt rescue.

Stay together and support each other: If there are other people trapped with you, stick together and offer support. Stay positive and keep the atmosphere calm to help reduce anxiety and stress. 

Assess the situation: Take a moment to evaluate the situation. Most elevators have an alarm button and intercom system. Ring the alarm to let others know you are trapped.

Communicate: If there is an intercom use it to notify the alarm company about your situation. Provide them with your exact location, any relevant details, and the number of people with you in the elevator. If you have a cell phone signal, you can also use it to call for help.

Safety First: Once you have contacted the alarm company listen carefully to their instructions and answer their questions. They will guide you on what to do and keep you updated on the progress. Move to the back of the elevator car and face forward. This is the safest spot to be when the company comes to open the doors.

Do not attempt self-rescue: Avoid trying to force open the elevator doors or escape through the roof hatch. Do not jump up and down.

Be patient and wait for rescue: Understand that rescue may take some time. Use the time to stay calm, and engage in conversation with others.

Remember, the most important thing is to stay calm and know that once notified, help is on the way.